• (905) 646-2426
  • For BIAN Clubhouse, Office & Mailing Addresses CLICK HERE

Other Links & Resources

Ontario Ministry of the Attorney General

The Ministry of the Attorney General is committed to ensuring equal access to justice for all Ontarians. This includes providing services and programs that people with disabilities can use and benefit from equally and free from discrimination.

Canada Pension Plan Disability Benefits

Canada Pension Plan Disability (CPPD) provides financial assistance to CPP contributors who are unable to work because of a severe and prolonged disability.

Ministry of Community and Social Services

Local office for Ontario Disability Support Program St. Catharines
Ministry of Community and Social Services
Ontario Disability Support Program
Income and Employment Supports
301 St. Paul Street, Mezzanine Floor
Garden City Tower
St. Catharines ON L2R 7R4

Tel: (905) 688-3022

Local Office for Ontario Works in Niagara


St. Catharines Ontario Works
234 Bunting Road
St. Catharines ON  L2R 6Z4
(905) 641-9960
8:30 am to 4:30 pm
Fax: (905) 984-8760
(905) 641-9230
Welland Ontario Works
250 Thorold Road
Welland ON L3C 3W3
(905) 734-7975
8:30 am to 4:30 pm
Fax: (905) 735-7307
(905) 641-9230
Port Colborne Ontario Works
92 Charlotte St.
Port Colborne ON L3K 3E1
(905) 834-3629
8:30 am to 4:30 pm
Fax: (905) 834-4455
(905) 641-9230
Fort Erie Ontario Works
469 Central Avenue
Fort Erie ON L2A 3T8
(905) 641-9230
Fax: (905) 994-7262
8:30 am to 4:30 pm

(905) 641-9230

(Toll Free)

Niagara Falls Ontario Works
5853 Peer Street
Niagara Falls ON L2G 1W8
(905) 354-3561
8:30 am to 4:30 pm
Fax: (905) 353-1613
(905) 641-9230

Service Ontario

Health card registration, birth, marriage and death certificates, driver and vehicle licensing, address change, etc.

Ministry of Health and Long-Term Health Care Program

The objective of the Assistive Devices Program (ADP) is to provide consumer centered support and funding to Ontario residents who have long-term physical disabilities and to provide access to personalized assistive devices appropriate for the individual’s basic needs.

Devices covered by the program are intended to enable people with physical disabilities to increase their independence through access to assistive devices responsive to their individual needs.

Hotel Dieu Shaver Health and Rehabilitation Centre

A 124 bed Chronic and Rehabilitation Hospital. Services include general rehabilitation, chronic care services encompassing assessment, complex continuing care, acute and chronic rehabilitation, respite and palliative care.

Community Care Access Centre

Your community Care Access Centre (CCAC) connects you with the care you need, at home and in your community.  A CCAC Case Manager (also referred to as a “Care Coordinator”) can help you with these options and assess your specific needs and provide more information.

TOLL FREE:  1 800 810 0000   (You can reach us by phone 8:30 a.m. to 8:30 p.m. every day.)    

NIAGARA CCAC Office Phone: 905-684-9441
149 Hartzel Road, St. Catharines

Accessibility Niagara

A website for people with disabilities to accessible venues in Niagara. With more than 20 categories featuring 200 items, including hotels and lodgings, attractions, shopping and services specifically aimed at people with disabilities.

Niagara Chair-a-Van

Provides transportation, by appointment, for the physically challenged of Niagara Falls. Available to tourists and a companion, if necessary, while in Niagara Falls.

Paratransit System of St. Catharines

Specialized bus transportation service operated to assist those persons with mobility difficulties that prevent them from walking 175 meters or boarding a conventional city bus. The bus service provides transportation from accessible door to accessible door and is available on a temporary or permanent basis depending on the user’s eligibility. The service is open to residents of St Catharines and visitors already registered with similar systems in their resident city.

Welland WellTrans

Provides public transportation to individuals who are unable to use regular Welland Transit service and who are registered with WellTrans.    

Niagara Region – Specialized Transit

Niagara Specialized Transit provides transportation from one municipality to another municipality to eligible riders. Phone: 905-680-2052

Community Services of Niagara

Community Support Services of Niagara is a volunteer based not-for-profit agency providing comprehensive client-drive community support services to help seniors and adults with disabilities live independently in their own homes.

St. Joseph's Health Care London, Ontario:  Survivor & Family Education Series

Accessing archived webcasts of the Survivor & Family Education Series.

Ontario Telemedicine Network:  Webcasting Centre

Go to St. Joseph's health Care London, Ontario:  Survivor & Family Education Series - You are now on the OTN Archived Events – Public Page

1. Enter "ABI Family Education" in the search box.

2. A list of sessions will appear, click on the session you would like to view.

Hamilton Health Sciences – Acquired Brain Injury

Clinical Team: Multi-skilled rehabilitation therapists and advanced rehabilitation therapists, behaviour therapists, psychologists, nurses, physicians, physiotherapists, occupational therapists, speech-language pathologists, social workers, nutritionists, therapeutic recreationists, pharmacists, Clinical coordinators, community intervention coordinators and clinical specialists.

Patients Served: The Acquired Brain Injury Program (ABIP) serves the needs of adults with acquired brain injuries and their families.  The program is based out of the Regional Rehabilitation Centre, 300 Wellington St North. Admission to the ABI Program is determined by a comprehensive referral process.

Intake Process: The intake process begins when the medical referral  and completed intake package and are received at the ABI Program office. All referrals are reviewed within one week of receipt.  To review more program information follow the links for ABI Brochure and/or Referral Package.

Ontario Ministry of Health and Long-Term Care - Health Care Connect

Health Care Connect helps Ontarians who are without a family health care provider (family doctor or nurse practitioner) to find one. People without a family health care provider are referred to a family doctor or a nurse practitioner who is accepting new patients in their community. Find out more about the program

Niagara Regional Police – Information Especially for Seniors

One of the biggest issues for many seniors today is safety -- both physical and financial.  Many seniors share the fear that they will somehow become victims in this fast-pace world.  But this does not have to be the case.  The "Especially for Seniors" section provides information that specifically deals with issues and topics related to Senior Citizens.

What is Senior Services?

The Senior Services Coordinator has specialized knowledge and experience on topics and issues dealing with Senior Citizens.  Through this insight, the Senior Services Coordinator is able to serve as liaison between seniors living in the Niagara Region and the various units and individuals making up the Niagara Regional Police Service.  (Links for following categories)

Niagara Region Community Support Programs for Seniors

Niagara Region offers programs for seniors who want to keep active, healthy and engaged in their community and who want to remain at home as long as possible. 

  • Niagara Gatekeepers
  • Adult Day Service
  • Supportive Housing
  • Client Intervention and Assistance
  • Elder Abuse Prevention
  • Healthy, Safe, Strong

To apply for these community programs, call 905-984-2621 or toll free 1-877-212-3922.

Support for Caregivers

As a caregiver, you want to provide the best care and support possible. We can assist you with the care requirements, provide you with a much needed break and work with you and your loved one to come up with a plan designed to optimize his/her quality of life.

  • Respite Companion Program
  • Information and Referral
  • Caregiver Education and Information
  • Overnight and Short-Stay Respite

Niagara North Community Legal Clinic

Summary legal advice, advocacy assistance and legal representation for persons who cannot afford to pay and whose problems would not be covered under a Legal Aid Certificate. Offers assistance with Workers' Compensation, Landlord/Tenant, Ontario Works/Ontario Disability Support Program, Employment Insurance, Human Rights (on a case by case basis), Small Claims Court (seniors and disabled only), Criminal Injuries Compensation, and Consumer Problems. Service is also provided in Niagara Falls. Call for an appointment- 905 682 6635.

Brain Injury Resources and/or Information

Annual weekend retreat for adults who live with the effects of brain injury, giving them the opportunity to develop independence and social skills in an outdoor recreational environment that promotes a healthy lifestyle.


Brainstreams.ca is an online education and networking site for the Brain Injury Community in BC and beyond.


BrainLine is a national multimedia project offering information and resources about preventing, treating, and living with TBI. BrainLine includes a series of webcasts, an electronic newsletter, and an extensive outreach campaign in partnership with national organizations concerned about traumatic brain injury. 

GTA Rehab Network

The GTA Rehab Network is a leader in improving the planning and delivery of rehabilitation care. Committed to the integration of rehabilitation throughout the continuum of care, we develop innovative solutions to system-wide issues

The University of Alabama at Birmingham Traumatic Brain Injury Model System

This website offers educational materials and information on services of the UAB Traumatic Brain Injury Model System (UAB-TBIMS) along with links to national organizations, government agencies, and educational resources related to traumatic brain injury.

Traumatic Brain Injury Resource Guide – Written by Dr.Glenn Johnson

Nearly all of the survivors of a traumatic head injury and their families with whom I have worked have had one complaint: There is nothing written that explains head injury in clear, easy to understand language. Most say the available material is too medical or too difficult to read. The goal of this online book is to better prepare the head injured person and family for the long road ahead.

Brain Injury Association of Queensland

Brain Injury Association of Queensland has excellent data base of fact sheets on ABI and related topics.

Mayo Clinic – Traumatic Brain Injury Information Page

Information on traumatic brain injury from the reknowned Mayo Clinic.

Ontario Neurotrauma Foundation

The Foundation, with funding support from the Ministry of Health and Long-Term Care works with consumers, researchers, practitioners, policy and decision makers to crate not only a research agenda but a knowledge mobilization agenda to crate the necessary changes to reduce and/or eliminate this devastating injury and to improve the quality of life for those Ontarians living with a neurotrauma injury.

You can also sign up to receive a copy of ONF's neurotrauma newsletter.

SmartRisk Foundation

SmartRist is a national charity dedicated to preventing injuries and saving lives, by helping Canadians to see and manage the risks in their lives. Our main focus is youth, the age group at peak risk for injury.


With the increase in concussions and neurotrauma injuries, stopconcussions.com was developed to educate parents, players and coaches in all sports in order to give sport back a conscience, to protect athletes worldwide.

Centre for Disease Control and Prevention (CDC)

CDC’s research and programs work to prevent traumatic brain injury (TBI) and help people better recognize, respond, and recover if a TBI occurs. 

Brain Injury Blogs